Last updated: July 26, 2026

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This Privacy Policy document contains types of information that is collected and recorded by Creepy Crafts Mail Club ("Creepy Crafts Mail Club") and the internet web site ("Site") accessible at creepycraftsmailclub.com and how we use it. Creepy Crafts Mail Club operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy and you hereby consent to our Privacy Policy and agree to its terms.

 

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

• Account information including your username, password, security questions, preferences and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel and your past transactions.

• Communications with us and the information you include in communications with us, for example, when sending a customer support inquiry.

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

 

Personal Information Sources

We may collect personal information when you visit our Site and from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information. When you register for an account, we may ask for your contact information, including items such as name, address, email address, telephone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide;

• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies, we may collect information about your device, browser type, operating system, IP address, and device identifier;

• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

• From our partners or other third parties.

 

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services - We use your personal information to provide you with the following Services, including to provide, operate, and maintain our website, to verify that you are a customer or prospective customer, to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, to understand and analyze how you use our website, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

• Marketing and Advertising - We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail to improve, personalize, and expand our website, to develop new products, services, features, and functionality, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.

• Security and Fraud Prevention - We use your personal information to authenticate your account, to provide a secure payment and shopping experience, to verify your authority to enter certain password protected areas of the site, to detect, investigate or take action regarding possible fraudulent, illegal, unsafe, deceptive, or malicious activity, to protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

• Communicating with You - We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

• Legal Reasons - We use your personal information to comply with applicable laws or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

 

How We Disclose Your Personal Information

In certain circumstances, we may provide your personally identifiable information and the data generated by cookies and third-party analytics tools and the aggregate information to the vendors, service providers, and contractors that we may engage to assist us in providing our Services to you. We may also provide such third-parties with aggregated, non-personal information. We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances and third parties may include:

• With vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

• With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. 

• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

• With our affiliates or otherwise within our corporate group.

• In connection with a business transaction such as to a successor entity upon a merger, consolidation, bankruptcy, or other corporate reorganization in which Creepy Crafts Mail Club participates or to a purchaser of all or substantially all of Creepy Crafts Mail Club's assets to which this Site relates, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, if we reasonably believe we are required to do so by law or regulation, and to protect or defend the Services, our rights, and the rights of our users or others.

 

Aggregate and Non-Personal Information
Information that does not identify an individual or cannot otherwise be reasonably linked or connected with them is not considered personal information. Personal information may be aggregated (or anonymized) to become non-personal information. We may collect and use such non-personal information for any purposes, including to operate, analyze, and improve our Site. The Site follows a standard procedure of using log files. These files log visitors when they visit websites. Creepy Crafts Mail Club may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to, and other aggregated data collected through our services and third-party analytics tools and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used, and disclosed in aggregate form only. We may use such information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.
 
Children's Data
Neither our Site nor our services are intended for use by children under the age of 13. This Site does not knowingly collect personally identifiable information directly from children under the age of 13. If we discover that we have received information directly from a child under the age of 13, we will delete that information. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 13 years of age.
 
Cookies 
Creepy Crafts Mail Club collects certain information through tracking technologies used on the Site known as cookies (data files placed on a device when it is used to visit the Site). These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. The Site uses both session ID cookies and persistent cookies. Session cookies make it easier for you to navigate the Site by remembering your preferences and to improve and track the overall Site experience. A session ID cookie expires when you close your browser. For our Site, we also set a persistent cookie to authenticate your login and authorization to use the services. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on our Site. A persistent cookie remains on your hard drive for an extended period of time. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited. While most browsers are automatically set up to accept cookies, you can adjust your browser settings to reject cookies or to have your computer warn you each time a cookie is being sent. If you use different browsers, you will have to define your preferences on each browser. You can delete all or some of these cookies from your computer by activating the “delete cookies” feature in your browser. If you have several browsers, you must reiterate the deletion request for each browser. If you use different devices, you will need to configure each device to suit your cookie preferences.

Third-Party Analytics Tools and Other Tracking Technologies
Creepy Crafts Mail Club utilizes analytics tools including third-party technologies, such as Google Analytics, to collect non-personally identifiable information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across the Site for our analysis and advertising efforts. We use cookies provided by Google Analytics to collect statistical information about the use of the Site. Users may learn more about Google Analytics use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt out of being tracked by Google Analytics by: i) Turning off cookies in the preferences settings in your browser, ii) Downloading the Google Analytics opt-out browser add on available at: https://tools.google.com/dlpage/gaoptout/, iii) Opting out of user interest and demographic categories in the Settings for Google Ads feature to manage or opt out of Google interest based ads, or iv) Managing cookies used for online advertising across multiple companies at the US-based Network Advertising Initiative at http://www.networkadvertising.org/choices/.
 
Third Party Websites and Links
The Site may provide third-party links to websites or other online platforms operated by third parties, including to other Web sites or resources over which Creepy Crafts Mail Club does not have control ("External Web Sites"). Such links do not constitute an endorsement by Creepy Crafts Mail Club of those External Web Sites. You acknowledge that Creepy Crafts Mail Club is providing these links to you only as a convenience, and further agree that Creepy Crafts Mail Club is not responsible for the content of such External Web Sites. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. You acknowledge and agree that Creepy Crafts Mail Club is not responsible for how those third-parties collect, share, or use your information. Creepy Crafts Mail Club's Privacy Policy does not apply to other advertisers or websites. 
 
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Although Creepy Crafts Mail Club employs reasonable technical and organizational security safeguards to help protect your personal information, the Internet is not 100% secure and there is always some risk in transmitting information over the Internet. Therefore, Creepy Crafts Mail Club cannot promise you that your use of our website will be completely safe. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
 
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know - You may have a right to request access to personal information that we hold about you.

• Right to Delete - You may have a right to request that we delete personal information we maintain about you.

• Right to Correct - You may have a right to request that we correct inaccurate personal information we maintain about you.

• Managing Communication Preferences - We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

 
Notice to Users Outside The United States
This Site is targeted for users in the United States. Information collected by our Site may be transferred, processed, and stored outside the jurisdiction where you reside, and therefore may be available to government authorities under lawful orders and laws applicable in such foreign jurisdictions. These foreign jurisdictions may have data protection and privacy laws that are different than the laws of the jurisdiction where you reside. By using the Site, or providing us with any personal information, you (a) acknowledge that the Site is subject to the laws of the United States, (b) consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws. By using this Site or the services, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by Creepy Crafts Mail Club on its servers located in the United States of America as described in this Privacy Policy.
 
Changes to This Privacy Policy
Creepy Crafts Mail Club may need to update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law. Your continued use of this Site, or your provision of personal information to us after any such notices, will tell us that you agree to these changes.  If you have any questions regarding this Privacy Policy, please contact us at hello@creepycraftsmailclub.com. 

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